.border-radius {
	border-radius: 8px;
}

:root {
	--input-bg-color: #FFF;
	--light-bg-color: #fafafa;
}

a, abbr, acronym, address, applet, article, aside, audio, b, big, blockquote, body, canvas, caption, center, cite, code, dd, del, details, dfn, div, dl, dt, em, embed, fieldset, figcaption, figure, footer, form, h1, h2, h3, h4, h5, h6, header, hgroup, html, i, iframe, img, input, ins, kbd, label, legend, li, mark, menu, nav, object, output, p, pre, q, ruby, s, samp, section, small, span, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, time, tr, tt, u, ul, var, video {
	margin: 0;
	padding: 0;
	border: 0;
	font-size: 100%
}

article, aside, details, figcaption, figure, footer, header, hgroup, menu, nav, section {
	display: block;
}

ul {
	list-style: none;
}

blockquote, q {
	quotes: none;
}

	blockquote:after, blockquote:before, q:after, q:before {
		content: '';
		content: none;
	}

table {
	border-collapse: collapse;
	border-spacing: 0;
}

button, html, input, pre, select, textarea {
	font-family: "Open Sans", sans-serif;
	color: #000;
	font-size: 13px;
	margin: 0;
}

[type=search]::-webkit-search-cancel-button {
	appearance: none;
}

textarea {
	resize: vertical;
}

body, html {
	height: 100%
}

body {
	background-color: #fff !important;
	min-width: 960px;
}

h1, h2 {
	padding-top: 0;
	font-weight: 700;
}

h1 {
	font-size: 25px;
	padding-bottom: 25px;
}

h2 {
	font-size: 18px;
	margin-bottom: 10px;
	color: #475665;
}

h3 {
	font-size: 14px;
}

h3 {
	padding-bottom: 0;
}

a {
	color: #2980b9;
	text-decoration: none;
	outline: 0;
}

	a:visited {
		color: #2980b9;
	}

	a:focus, a:hover {
		color: #6ab0de;
	}

p {
	margin-bottom: 25px;
}

hr {
	border: none;
	height: 1px;
	background-color: #dadbdd;
	clear: both;
}

code, pre {
	font-family: monospace;
	overflow-x: auto;
}

pre {
	white-space: pre;
	display: block;
}

code {
	display: inline;
}

dd {
	margin-left: 1em;
}

a.button, button, input[type=submit] {
	height: 26px;
	font-size: 12px;
	line-height: 24px;
	font-weight: 700;
	border: 1px solid #3f8cc9;
	border-radius: 3px;
	color: #fff;
	padding: 0 10px;
	cursor: pointer;
	margin: 0;
	margin-right: 5px;
	background: #3f8cc9;
	vertical-align: top;
}

	a.button:not(.ui-multiselect):hover, button:not(.ui-multiselect):hover, input[type=submit]:not(.ui-multiselect):hover {
		filter: brightness(90%) contrast(110%);
	}

	a.button:not(.ui-multiselect):active, button:not(.ui-multiselect):active, input[type=submit]:not(.ui-multiselect):active {
		filter: brightness(90%) contrast(110%);
	}

	a.button.norightradius, button.norightradius, input[type=submit].norightradius {
		border-top-right-radius: 0;
		border-bottom-right-radius: 0;
		margin-right: 0;
	}

	a.button.noleftradius, button.noleftradius, input[type=submit].noleftradius {
		border-top-left-radius: 0;
		border-bottom-left-radius: 0;
		margin-left: -1ch;
	}

input[type=email], input[type=password], input[type=submit], input[type=text] {
	-webkit-appearance: none;
}

input[list]::-webkit-calendar-picker-indicator {
	opacity: 100;
	padding-top: 0;
}

a.button {
	display: inline-block;
	box-sizing: border-box;
}

th a.button {
	margin: 0;
	box-sizing: border-box;
	line-height: 19px;
	height: 20px;
	padding: 0 7px;
	font-size: 12px;
}

input[type=checkbox], input[type=radio] {
	margin-right: 6px;
}

input.ac_input, input[type=date], input[type=datetime-local], input[type=email], input[type=file], input[type=number], input[type=password], input[type=text], input[type=url], select, textarea {
	border: 1px solid #dadbdd;
	border-radius: 3px;
	padding-top: 3px;
	padding-bottom: 3px;
	padding-left: 6px;
	background: #fff;
	margin-right: 5px;
	box-sizing: border-box;
}

input[type=date], input[type=datetime-local] {
	height: 26px;
}

input[type=number] {
	width: 100px;
}

.disabled, .disabledPlan, .disabledTrial, button[disabled], input[disabled], input[readonly], select[disabled], select[readonly], textarea[disabled], textarea[readonly] {
	cursor: not-allowed !important;
	background-color: #eaeced;
	color: #aaa !important;
}

label.disabled {
	background-color: initial;
}

select {
	height: 26px;
	padding: 0;
}

	select[multiple] {
		vertical-align: top;
		overflow: hidden;
	}

	select.grey {
		height: 23px;
	}

.ui-multiselect {
	height: 26px;
	box-shadow: none;
	vertical-align: baseline;
	font-size: 13px;
}

.ui-widget-content {
	background-color: #fff;
	border: 1px solid #dadbdd;
}

button.ui-multiselect {
	background-color: #fff;
	border: 1px solid #dadbdd;
	color: #a2a2a2;
}

.ui-state-hover {
	background-color: #fafafa !important;
}

.ui-multiselect-checkboxes li.ui-multiselect-optgroup-label {
	background-color: #eaeced;
}

.radiobox {
	display: inline-flex;
	border-radius: 8px;
	box-shadow: 0 2px 12px -2px rgba(0, 0, 0, .15);
	border-radius: 5px;
	background-color: #fff;
}

	.radiobox input[type=radio] {
		display: none;
	}

	.radiobox label {
		border-left: 1px solid #dadbdd;
		margin: 0;
		display: inline-block;
		padding: 8px 10px;
		color: #2980b9;
		cursor: pointer;
		line-height: 17px;
	}

		.radiobox label:hover {
			color: #6ab0de;
		}

		.radiobox label:first-of-type {
			border: none;
			border-top-left-radius: 5px;
			border-bottom-left-radius: 5px;
		}

	.radiobox input[type=radio]:checked + label {
		background-color: #3f8cc9;
		color: #fff;
	}

	.radiobox input[type=radio][disabled] + label {
		background-color: #eaeced;
		color: #aaa;
	}

	.radiobox label:last-of-type {
		border-top-right-radius: 5px;
		border-bottom-right-radius: 5px;
	}

.pager {
	border-radius: 8px;
	box-shadow: 0 2px 12px -2px rgba(0, 0, 0, .15);
	color: #666;
	font-size: 11px;
	display: inline-flex;
	background-color: #fff;
}

	.pager a, .pager b {
		border-right: 1px solid #dadbdd;
		width: 33px;
		line-height: 33px;
		text-align: center;
		display: block;
	}

	.pager b {
		background-color: #eaeced;
	}

		.pager b:first-child {
			border-top-left-radius: 5px;
			border-bottom-left-radius: 5px;
		}

		.pager b:last-child {
			border-top-right-radius: 5px;
			border-bottom-right-radius: 5px;
		}

a.button:focus, button:focus, input:focus, select:focus, textarea:focus {
	box-shadow: 0 0 6px 0 rgba(0, 0, 0, .2);
	outline: 0;
}

::-webkit-input-placeholder {
	color: #a2a2a2;
}

:-moz-placeholder {
	color: #a2a2a2;
	opacity: 1;
}

::-moz-placeholder {
	color: #a2a2a2;
	opacity: 1;
}

:-ms-input-placeholder {
	color: #a2a2a2;
}

:placeholder-shown {
	color: #a2a2a2;
}

th {
	height: 14px;
	font-weight: 400;
	font-size: 11px;
	background-color: #eaeced;
	text-align: left;
	color: #888;
	padding: 12px 20px 10px;
	border-bottom: 1px solid #e3e3e3;
	vertical-align: middle;
	text-transform: uppercase;
}

	th button, th h3, th span {
		text-transform: none;
	}

td {
	padding: 7px 20px;
}

table:not(.horizseparated):not(#maintable) tr:first-of-type > td {
	padding-top: 20px;
}

table:not(.horizseparated):not(#maintable) tr:last-of-type > td {
	padding-bottom: 20px;
}

.fa {
	opacity: .8;
}

[v-cloak] {
	display: none;
}

.grey {
	color: #666;
	font-size: 11px;
}

.grey2 {
	color: #8e8e8e;
	font-size: 10px !important;
	line-height: 12px;
}

	.grey2 .fa {
		opacity: .4;
	}

a.grey {
	color: #666;
	font-size: 11px;
	text-decoration: underline;
	text-decoration-color: #dadbdd;
}

	a.grey:hover {
		text-decoration: none;
	}

a.grey2 {
	color: #8e8e8e;
	font-size: 10px !important;
	line-height: 12px;
	border-bottom: 1px dotted #dadbdd;
}

	a.grey2:hover {
		border-bottom: none;
	}

table.grey2 td {
	padding: 2px 0;
	vertical-align: middle;
	text-align: center;
}

p {
	color: #666;
	font-size: 11px;
}

.greyer, a.greyer {
	color: #a2a2a2;
}

.newbutton, a.newbutton, input[type=submit].newbutton {
	background: #6f9a43;
	filter: none;
	margin-right: 0;
	box-shadow: none;
	white-space: nowrap;
	border-color: transparent;
}

	.newbutton:focus, .newbutton:hover, a.newbutton:focus, a.newbutton:hover, input[type=submit].newbutton:focus, input[type=submit].newbutton:hover {
		background-color: #81b34e;
		filter: none !important;
	}

	.newbutton .fa, a.newbutton .fa, input[type=submit].newbutton .fa {
		opacity: .6 !important;
	}

.bluebutton, a.bluebutton, input[type=submit].bluebutton {
	color: #475665;
	border-color: transparent;
	text-shadow: none;
	background: 0 0;
	border: 1px solid #47566544;
}

	.bluebutton::-moz-focus-inner, a.bluebutton::-moz-focus-inner, input[type=submit].bluebutton::-moz-focus-inner {
		margin: -1px;
	}

.graybutton, a.graybutton, input[type=submit].graybutton {
	background-color: #eaeced;
	border: 1px solid #eaeced;
	color: #717171;
	text-shadow: none;
	box-shadow: 0 1px 12px -6px rgba(0, 0, 0, .15);
}

	.graybutton:active, a.graybutton:active, input[type=submit].graybutton:active {
		background-color: #eaeced;
	}

th .graybutton, th a.graybutton, th input[type=submit].graybutton {
	border-color: #dadbdd;
}

.redbutton, a.redbutton, input[type=submit].redbutton {
	color: #fff;
	background-color: #cc1a19;
	border: 1px solid #cc1a19;
}

	.redbutton:hover, a.redbutton:hover, input[type=submit].redbutton:hover {
		background-color: #a00;
		border: 1px solid #a00;
	}

.transparentbutton, input[type=submit].transparentbutton {
	color: #666;
	font-size: 11px;
	background: 0 0;
	filter: none;
	text-shadow: none;
	border: none;
	font-weight: 400;
}

	.transparentbutton:hover, input[type=submit].transparentbutton:hover {
		text-decoration: underline;
	}

.footer {
	color: #666;
	font-size: 11px;
	background-color: #edeced;
	position: sticky;
	top: 100vh;
	width: 100%;
	height: 65px;
	line-height: 65px;
	font-size: 12px !important;
	border-top: 1px solid #dadbdd;
	clear: both;
}

	.footer img {
		vertical-align: middle;
		-webkit-transition: -webkit-transform .8s ease-in-out;
		transition: transform .8s ease-in-out;
	}

	.footer .poweredBy {
		float: right;
		margin-right: 30px;
	}

		.footer .poweredBy .logo {
			width: 24px;
		}

	.footer .help {
		margin-left: 30px;
	}

		.footer .help img {
			margin-right: 9px;
		}

	.footer a:hover img {
		-webkit-transform: rotate(360deg);
		transform: rotate(360deg);
	}

#divBigHeader {
	background-color: #373759 !important;
	color: #c7d4e2;
}

	#divBigHeader .topheader {
		overflow: hidden;
		padding: 0 30px;
		padding-top: 17px;
	}

		#divBigHeader .topheader #logo {
			float: left;
			margin-bottom: 17px;
		}

			#divBigHeader .topheader #logo img {
				height: 30px;
				margin-right: 20px;
				margin-bottom: -5px;
			}

			#divBigHeader .topheader #logo span {
				font-weight: 700;
			}

			#divBigHeader .topheader #logo #spanTitle {
				font-size: 27px;
				color: #fff;
			}

			#divBigHeader .topheader #logo > a {
				text-decoration: none;
			}

		#divBigHeader .topheader #userinfo {
			float: right;
		}

			#divBigHeader .topheader #userinfo button {
				box-shadow: 0 0 0 1px rgba(240, 240, 255, .07);
				text-shadow: 0 1px 2px #000;
				border: 1px solid transparent;
				font-size: 11px;
				color: #bbb;
				background: rgba(0, 0, 0, .2);
				padding: 0 6px;
				filter: none;
				margin: 0;
				height: 26px;
				vertical-align: baseline;
				line-height: 20px;
			}

				#divBigHeader .topheader #userinfo button:hover {
					background-position: 0 44px;
				}

				#divBigHeader .topheader #userinfo button:active, #divBigHeader .topheader #userinfo button:focus {
					background-position: 0 23px;
				}

			#divBigHeader .topheader #userinfo > span {
				margin-left: 13px;
			}

		#divBigHeader .topheader #divRecent {
			position: absolute;
			display: none;
			z-index: 1000;
			width: 300px;
		}

			#divBigHeader .topheader #divRecent ul {
				list-style-image: url(../images/triangle.png);
				margin: 4px 0 0 9px;
			}

			#divBigHeader .topheader #divRecent li {
				padding: 4px 0;
			}

				#divBigHeader .topheader #divRecent li a {
					overflow: hidden;
					white-space: nowrap;
					text-overflow: ellipsis;
					display: block;
				}

				#divBigHeader .topheader #divRecent li .badge {
					float: right;
				}

			#divBigHeader .topheader #divRecent .avatar {
				width: 55px;
				height: 55px;
			}

	#divBigHeader .divSearch {
		position: relative;
	}

		#divBigHeader .divSearch a {
			position: absolute;
			color: #a9a9a9;
			top: 0;
			left: 9px;
		}

		#divBigHeader .divSearch input {
			height: 26px;
			line-height: 26px;
			width: 230px;
			border: none;
			background: #ffffff11;
			color: #a9a9a9;
			font-size: 11px;
			padding: 0;
			padding-left: 28px;
			margin-right: 0;
		}

			#divBigHeader .divSearch input:focus {
				background: #000;
			}

			#divBigHeader .divSearch input::-webkit-input-placeholder {
				color: #777;
			}

			#divBigHeader .divSearch input:-moz-placeholder {
				color: #777;
			}

			#divBigHeader .divSearch input::-moz-placeholder {
				color: #777;
			}

			#divBigHeader .divSearch input:-ms-input-placeholder {
				color: #777;
			}

		#divBigHeader .divSearch .fa {
			opacity: 1;
		}

	#divBigHeader #newTicket a.button {
		font-size: 11px;
		font-weight: 400;
	}

	#divBigHeader #newTicket .fa {
		margin-right: 5px;
	}

	#divBigHeader .fa {
		opacity: .5;
	}

#content.overlapheader #divBigHeader {
	min-height: 210px;
}

#content.overlapheader .maincontent {
	margin-top: -100px;
}

#content.overlapheader .kbTreeList {
	margin-top: 54px;
}

	#content.overlapheader .kbTreeList form {
		margin-bottom: 15px;
	}

.announcementbar {
	background-color: #feffd5;
	display: none;
	padding: 7px 30px;
}

.announcementClose {
	float: right;
}

.announcementbar.announcementerror {
	background-color: #a866b9;
	color: #fff;
}

	.announcementbar.announcementerror a {
		color: #fff;
		text-decoration: underline;
	}

.tabmenu {
	float: left;
	width: 100%
}

	.tabmenu li {
		float: left;
		padding: 5px 12px 5px 10px;
	}

		.tabmenu li > a {
			text-decoration: none;
			margin: 0;
			display: block;
			color: #a3a8b7;
			opacity: .8;
			padding: 5px 8px;
			border-radius: 5px;
		}

		.tabmenu li .fa {
			margin-right: 3px;
		}

		.tabmenu li:not(.active) a:hover {
			opacity: 1;
			background-color: #ffffff13;
		}

		.tabmenu li:first-child {
			margin-left: 30px;
		}

		.tabmenu li.active {
			background-color: #ed1b24 !important;
			border-top-left-radius: 5px;
			border-top-right-radius: 5px;
		}

			.tabmenu li.active a {
				font-weight: 700;
				color: #fff;
				opacity: 1;
			}

		.tabmenu li:last-child {
			padding-right: 30px;
			float: right;
			padding-bottom: 8px;
		}

.tabmenu2 select {
	padding: 0;
	margin: 3px 0;
	font-size: 11px;
}

.tabmenu2 {
	color: #fff !important;
	background-color: #ed1b24 !important;
	padding: 0 30px;
	overflow: hidden;
	height: 39px;
	line-height: 38px;
	font-size: 11px;
	box-shadow: 0 6px 10px -5px rgba(0, 0, 0, .4), inset 0 -17px 17px rgba(0, 0, 0, .1);
}

	.tabmenu2 li {
		float: left;
		margin: 0 18px 7px 0;
	}

		.tabmenu2 li a {
			text-decoration: none;
			color: #fff !important;
			padding: 3px 11px 4px;
			border-radius: 5px;
		}

			.tabmenu2 li a:focus, .tabmenu2 li a:hover {
				background-color: rgba(12, 19, 27, .3);
			}

		.tabmenu2 li.active2 a {
			background-color: rgba(12, 19, 27, .3);
			color: #fff;
		}

	.tabmenu2 a {
		color: #fff;
	}

.maincontent {
	margin: 25px 30px;
}

	.maincontent.fullscreen {
		background: #e4e3e5;
		padding-top: 40px;
	}

#leftsidebar {
	width: 250px;
	float: left;
	margin-right: 25px;
	overflow: visible;
	position: sticky;
	top: 10px;
}

#maintable > tbody > tr > td {
	padding: 0;
	vertical-align: top;
}

	#maintable > tbody > tr > td:last-child {
		width: 100%
	}

blockquote {
	padding: 0 0 0 15px;
	margin: 0 0 15px;
	border-left: 5px solid #eaeced;
}

.lightbg {
	background-color: #fafafa;
}

.darkbg {
	background-color: #eaeced;
}

.outerroundedborder {
	border-radius: 8px;
	box-shadow: 0 2px 12px -2px rgba(0, 0, 0, .15);
}

.outerroundedbox {
	border-radius: 8px;
	box-shadow: 0 2px 12px -2px rgba(0, 0, 0, .15);
	background-color: #fafafa;
	margin-bottom: 25px;
	padding: 20px;
}

.midbg {
	background-color: #edeced;
}

.alert {
	background-color: #c3333d;
	text-align: center;
	font-weight: 700;
	color: #fff;
}

	.alert a {
		color: #fff;
	}

table.outerroundedborder, table.outerroundedbox {
	border-collapse: separate;
	padding: 0;
}

	table.outerroundedborder th:first-child, table.outerroundedbox th:first-child {
		border-top-left-radius: 8px;
	}

	table.outerroundedborder th:last-child, table.outerroundedbox th:last-child {
		border-top-right-radius: 8px;
	}

.roundedtable {
	border-collapse: separate;
	padding: 0;
}

	.roundedtable th:first-child {
		border-top-left-radius: 8px;
	}

	.roundedtable th:last-child {
		border-top-right-radius: 8px;
	}

/* Default Priority Style (for any not explicitly styled) */
/* Generic fallback for all priority classes */
option[class^="priority"] {
	color: #212529;
	background-color: #e9ecef;
	font-weight: 500;
	padding: 3px 6px;
	border-radius: 4px;
}

.priority3,
.priority4,
.priority5,
.priority6,
.priority7,
.priority8,
.priority9,
.priority10,
.priority11,
.priority12,
.priority13,
.priority14,
.priority15,
.priority16,
.priority17,
.priority18,
.priority19,
.priority20 {
	color: #6c757d; /* muted gray */
	background-color: #f1f3f5;
	border: 1px solid #ced4da;
	padding: 3px 8px;
	border-radius: 12px;
	font-weight: 500;
	display: inline-block;
}


/* Low Priority */
.priority-1 {
	color: #6c757d; /* muted gray */
	background-color: #f1f3f5;
	border: 1px solid #ced4da;
	padding: 3px 8px;
	border-radius: 12px;
	font-weight: 500;
	display: inline-block;
}

/* Normal Priority */
.priority0 {
	color: #155724;
	background-color: #d4edda;
	border: 1px solid #c3e6cb;
	padding: 3px 8px;
	border-radius: 12px;
	font-weight: 500;
	display: inline-block;
}

/* High Priority */
.priority1 {
	color: #721c24;
	background-color: #f8d7da;
	border: 1px solid #f5c6cb;
	padding: 3px 8px;
	border-radius: 12px;
	font-weight: 500;
	display: inline-block;
}

/* Critical Priority */
.priority2 {
	color: white;
	background-color: #c82333;
	border: 1px solid #bd2130;
	padding: 3px 8px;
	border-radius: 12px;
	font-weight: 600;
	display: inline-block;
}

table.sortable th {
	cursor: pointer;
}

table.horizseparated td {
	padding: 17px 10px;
	vertical-align: middle;
	border-bottom: 1px solid #edeced;
}

table.horizseparated th {
	padding-left: 10px;
	padding-right: 9px;
	padding-top: 10px;
}

	table.horizseparated td:first-child, table.horizseparated th:first-child {
		padding-left: 20px;
	}

	table.horizseparated td:last-child, table.horizseparated th:last-child {
		padding-right: 20px;
	}

table.horizseparated tbody:last-of-type tr:last-child td:first-child {
	border-bottom-left-radius: 8px;
}

table.horizseparated tbody:last-of-type tr:last-child td:last-child {
	border-bottom-right-radius: 8px;
}

table.horizseparated > tbody:last-of-type > tr:last-child > td {
	border-bottom: none;
}

table.horizseparated tfoot td {
	height: 30px;
	background: #d9dcdd;
	background: #eaeced;
	padding-top: 0 !important;
	padding-bottom: 0 !important;
	border-bottom: none;
	border-top: 1px solid #e0e0e0;
}

	table.horizseparated tfoot td a {
		color: #475665;
		font-weight: 700;
		text-decoration: none;
	}

	table.horizseparated tfoot td ul {
		float: right;
		padding: 7px 0;
	}

		table.horizseparated tfoot td ul li {
			float: left;
			height: 16px;
			line-height: 16px;
			padding: 0 5px;
			border-right: 1px solid #c0ccd4;
			border-left: 1px solid #e4e7e8;
		}

			table.horizseparated tfoot td ul li:first-child {
				border-left: none;
			}

			table.horizseparated tfoot td ul li:last-child {
				border-right: none;
			}

	table.horizseparated tfoot td:first-child {
		border-bottom-left-radius: 8px !important;
	}

	table.horizseparated tfoot td:last-child {
		border-bottom-right-radius: 8px !important;
	}

table.horizseparated tr:nth-child(odd) > td {
	background: #f6f6f6;
}

table.horizseparated tr.overdue td {
	box-shadow: inset 0 0 0 2000px rgba(255, 50, 50, .05);
}

	table.horizseparated tr.overdue td a.ticketLink, table.horizseparated tr.overdue td.duedate {
		color: #a40802;
		font-weight: 700;
	}

table.horizseparated tr.almostoverdue td.duedate {
	animation: blinker2 5s linear infinite;
	font-weight: 700;
}

table.horizseparated tr:hover > td {
	background-color: #fff;
}

table.horizseparated td:last-child input[type=checkbox], table.horizseparated th:last-child input[type=checkbox] {
	margin-right: 0;
}

@keyframes blinker2 {
	50% {
		color: #e00;
	}
}

#bulk-actions-popup > div {
	display: none;
	margin-top: 10px;
}

input.colorpicker {
	padding-left: 30px;
	width: 85px;
	text-transform: uppercase;
}

table.admintable button, table.admintable input[type=submit] {
	background-color: #eaeced;
	border: 1px solid #eaeced;
	color: #717171;
	text-shadow: none;
	box-shadow: 0 1px 12px -6px rgba(0, 0, 0, .15);
}

	table.admintable button:active, table.admintable input[type=submit]:active {
		background-color: #eaeced;
	}

th table.admintable button, th table.admintable input[type=submit] {
	border-color: #dadbdd;
}

table.admintable textarea {
	width: 100%
}

table.admintable td.separator {
	border-top: 1px solid #eaeced;
}

.admindescription {
	color: #a2a2a2;
}

	.admindescription a {
		opacity: .7;
	}

p.admindescription {
	margin-top: 4px;
	margin-bottom: 6px;
}

.narrowCenteredContainer {
	max-width: 1350px;
	margin: 0 auto;
}

.kbCenteredContainer {
	max-width: 1180px;
	margin: 0 auto;
}

.kbViewContainer {
	max-width: 1180px;
	margin: 0 auto;
	display: flex;
}

.center {
	margin-left: auto;
	margin-right: auto;
}

table.menulist {
	margin-left: auto;
	margin-right: auto;
	width: 850px;
}

	table.menulist td {
		vertical-align: middle;
		height: 86px;
		width: 50%;
		padding-left: 0;
		padding-right: 42px;
	}

		table.menulist td:first-child {
			padding-left: 40px;
		}

		table.menulist td > div {
			margin-left: 50px;
		}

	table.menulist .icon {
		float: left;
		margin-right: 10px;
		font-size: 28px;
		color: #35383e;
		margin-top: 4px;
	}

	table.menulist img, table.menulist svg {
		float: left;
		margin-right: 17px;
	}

	table.menulist a {
		font-size: 18px;
		font-weight: 700;
	}

.blueheader {
	color: #fff;
	background-color: #ed1b24 !important;
	border-top-right-radius: 8px;
	position: relative;
	height: 15px;
	font-size: 11px;
	padding: 11px 12px;
	background-color: #4c5b6b;
}

.signatureToggle {
	height: 12px;
	padding: 0 5px;
	line-height: 12px;
}

.signatureTag {
	display: none;
}

.tagslist {
	overflow: hidden;
	padding: 12px;
}

	.tagslist h3 {
		margin-bottom: 7px;
	}

.tag {
	background-color: #eaeced;
	border-radius: 3px;
	border: 1px solid #eaeced;
	display: inline-block;
	padding: 3px 5px;
	text-decoration: none;
	color: gray;
	margin-right: 7px;
	margin-bottom: 7px;
}

	.tag a {
		text-decoration: none;
	}

.midbg .tag {
	background: #dadbdd;
	border-color: #dadbdd;
}

.tag.selected {
	background-color: #3f8cc9;
	border-color: #3f8cc9;
	color: #ffffffa6;
}

	.tag.selected a {
		color: #fff;
	}

.leftContent {
	float: left;
	width: 64.6%
}

.rightsidebar {
	float: left;
	width: 33.5%;
	margin-left: 1.9%;
	margin-bottom: 25px;
}

.avatar {
	vertical-align: middle;
	width: 37px;
	height: 37px;
	border-radius: 50%
}

.editorBBCODE {
	font: 12px Consolas, Courier;
}

div.richeditor div.editbar {
	height: 27px;
	line-height: 24px;
	background: #eaeced;
	border: 1px solid #dadbdd;
	border-top-left-radius: 3px;
	border-top-right-radius: 3px;
	overflow: hidden;
}

div.richeditor div button {
	vertical-align: middle;
	padding: 0;
	min-width: 19px;
	height: 19px;
	line-height: 18px;
	margin-left: 3px;
	margin-right: 0;
	background: #eaeced;
	border: none;
	cursor: pointer;
	box-shadow: none;
	filter: none;
	color: #717171;
	font-size: 11px;
}

	div.richeditor div button .fa {
		margin-right: 2px;
	}

	div.richeditor div button:hover {
		background: #fff;
	}

div.richeditor table.colorpick td {
	padding: 7px 10px !important;
}

div.richeditor div.container {
	border: 1px solid #dadbdd;
	border-top: none;
	margin-bottom: 10px;
	border-bottom-left-radius: 3px;
	border-bottom-right-radius: 3px;
}

div.richeditor textarea {
	padding: 3px 5px;
	border: none;
	display: block;
	width: 100% !important;
	box-sizing: border-box;
}

div.richeditor div[contenteditable=true] {
	padding: 3px 5px;
	color: #000;
	background-color: #fff;
	border: none;
	width: 100% !important;
	border-radius: 3px;
	box-sizing: border-box;
	resize: vertical;
	font-size: 14px;
	overflow: auto;
}

	div.richeditor div[contenteditable=true]:focus-visible {
		outline: 0;
	}

div.richeditor img.resizable {
	cursor: nwse-resize;
}

	div.richeditor img.resizable:active {
		outline: 2px dashed blue;
	}

div.richeditor div[contenteditable=true] ol, div.richeditor div[contenteditable=true] ul {
	margin-left: 20px;
}

div.richeditor div[contenteditable=true] ul {
	list-style: disc;
}

div.richeditor div[contenteditable=true] p {
	font-size: inherit;
	color: inherit;
}

@media only screen and (max-width:670px) {
	div.richeditor div.editbar button[tabindex] {
		display: none;
	}

	div.richeditor div.editbar button.boldbtn, div.richeditor div.editbar button.htmlbtn, div.richeditor div.editbar button.hyperlinkbtn, div.richeditor div.editbar button.italicbtn {
		display: inline-block;
	}
}

.attachments td {
	vertical-align: middle;
}

.attachments img {
	border-radius: 8px;
	box-shadow: 0 2px 12px -2px rgba(0, 0, 0, .15);
	width: 100px;
	height: 60px;
	background: #fff;
}

.attachments span.aUtils {
	display: none;
}

.attachments tr:hover span.aUtils {
	display: inherit;
}

a.attachments {
	display: inline-block;
	text-align: center;
	max-width: 102px;
	text-overflow: ellipsis;
	white-space: nowrap;
	overflow: hidden;
	margin-right: 3px;
	border-bottom: none;
}

.breadcrumbs {
	color: #b2b2b2;
	padding-bottom: 15px;
	padding-top: 0;
}

	.breadcrumbs span {
		color: #666;
	}

	.breadcrumbs a, .breadcrumbs a span {
		color: #7195c5;
	}

.contentEditable {
	color: #000;
}

	.contentEditable:focus-visible {
		outline: 0;
	}

#outerLogin {
	width: 100%;
	text-align: center;
}

#loginContainer {
	display: inline-block;
	position: relative;
}

	#loginContainer h1 {
		margin: 15px 0;
	}

	#loginContainer #tableLoginContainer {
		padding: 0 10px 0 16px;
	}

		#loginContainer #tableLoginContainer .tdOR {
			padding: 0;
			background-position: 50%;
			background-repeat: repeat-y;
			vertical-align: middle;
			border-right: 1px solid #dadbdd;
		}

			#loginContainer #tableLoginContainer .tdOR span {
				font-size: 21px;
				color: #fff;
				font-style: italic;
				background-color: #ED1C24;
				padding: 5px 8px;
				padding-left: 7px;
				border-radius: 40px;
				margin-right: -20px;
			}

		#loginContainer #tableLoginContainer td.tdOR + td {
			padding-left: 40px;
		}

		#loginContainer #tableLoginContainer table {
			width: 250px;
		}

			#loginContainer #tableLoginContainer table td {
				padding: 5px;
				text-align: left;
			}

#new-ticket-form #divUsers {
	background-color: #fff;
	margin: 35px 0 20px;
	clear: both;
}

div.kbHeader {
	text-align: center;
	margin-bottom: 20px;
}

	div.kbHeader div {
		display: flex;
		align-items: center;
		justify-content: center;
		column-gap: 15px;
	}

		div.kbHeader div > a {
			width: 90px;
			height: 50px;
			border-radius: 8px;
			box-shadow: 0 2px 12px -2px rgba(0, 0, 0, .15);
			background-color: #fafafa;
			margin-bottom: 25px;
			padding: 20px;
			color: #666;
			font-size: 11px;
		}

			div.kbHeader div > a i.fa {
				font-size: 36px;
				display: block;
				padding-bottom: 4px;
			}

			div.kbHeader div > a:hover .fa {
				opacity: .5;
			}

	div.kbHeader h3 {
		font-weight: 400;
	}

	div.kbHeader form {
		position: relative;
	}

	div.kbHeader input {
		width: 100%;
		height: 40px;
		font-size: 15px;
		padding-left: 33px;
		margin-bottom: 40px;
	}

	div.kbHeader form a {
		font-size: 17px;
		position: absolute;
		left: 12px;
		top: 12px;
		color: #aaa;
	}

@media (min-width:961px) {
	div.kbHeader div > a {
		position: relative;
		top: 0;
		transition: top ease .3s;
	}

		div.kbHeader div > a:hover {
			top: -5px;
		}
}

div.articleslist {
	width: 47%;
	float: left;
	padding: 0 7px 4px;
}

	div.articleslist h1 span {
		font-weight: 400;
	}

	div.articleslist ul {
		list-style-image: url(../images/triangle.png);
		margin-left: 13px;
	}

		div.articleslist ul li {
			margin: 20px 0;
			font-size: 14px;
		}

.kbTreeList {
	width: 23%;
	padding-right: 25px;
	font-size: 14px;
	box-sizing: border-box;
}

	.kbTreeList ::placeholder {
		font-size: 1.7em;
	}

	.kbTreeList li {
		padding: 7px 0 9px 7px;
		border-left: 1px solid #dadbdd;
	}

		.kbTreeList li.selected {
			font-weight: 700;
			position: relative;
		}

			.kbTreeList li.selected::before {
				content: "⚬";
				opacity: .3;
				position: absolute;
				left: -3px;
			}

.trianglelist {
	list-style-image: url(../images/triangle.png);
	margin-left: 13px;
}

	.trianglelist li {
		margin: 20px 0;
		font-size: 14px;
	}

.highlight {
	background-color: #feffd5;
}

table.horizseparated tr.highlight td, tr.highlight td {
	background-color: #feffd5;
}

img.techComment {
	margin-bottom: -2px;
}

.publicComment {
	display: none;
}

.usercomment {
	border-right: 3px solid #e9a36b;
}

.techcomment {
	border-right: 3px solid #70c45c;
}

.fortechcomment {
	border-right: 3px solid #5c9ec4;
}

.ticketRow {
	cursor: pointer;
	-webkit-transition: all .15s ease-in-out;
	-moz-transition: all .15s linear;
	transition: all .15s linear;
	height: 55px;
}

	.ticketRow td:first-child div.ticketrowMeta {
		text-align: right;
		float: right;
		line-height: 1;
	}

	.ticketRow td:first-child {
		min-width: 200px;
		word-break: break-word;
	}

	.ticketRow.subticket td:first-child {
		padding-left: 40px;
	}

	.ticketRow.subticket td {
		box-shadow: inset 0 0 0 2000px rgba(0, 30, 90, .05);
	}

.cbcell label {
	padding: 20px 0;
	cursor: pointer;
}

.techsViewing {
	color: #63ad51;
	vertical-align: middle;
	animation: blinker 2s linear infinite;
	opacity: .3;
}

@keyframes blinker {
	50% {
		opacity: 1;
	}
}

.ticketLink {
	font-weight: 700;
	text-decoration: none;
	line-height: 16px;
	font-size: 14px;
}

.categories {
	background-color: #edeced;
	padding: 0;
}

	.categories .treeList {
		line-height: 29px;
		margin-top: 12px;
	}

		.categories .treeList li {
			white-space: nowrap;
			position: relative;
			list-style: none;
			font-size: 12px;
		}

			.categories .treeList li > a {
				display: block;
				height: 29px;
				padding-left: 12px;
				font-weight: 700;
				color: #475665;
			}

		.categories .treeList ul > li > a {
			padding-left: 19px;
		}

		.categories .treeList ul > li > ul a {
			padding-left: 26px;
		}

		.categories .treeList a.catCount, .categories .treeList span.catCount {
			height: 15px;
			line-height: 15px;
			font-size: 11px;
			padding: 1px 7px;
			position: absolute;
			top: 6px;
			right: 10px;
			min-width: 12px;
			text-align: center;
		}

		.categories .treeList li.category a {
			border-bottom: none;
			font-weight: 400;
			color: #6e8591;
		}

		.categories .treeList li.section > a span.catCount {
			font-weight: 700;
		}

		.categories .treeList li > a:hover {
			background-color: #fff;
			text-decoration: none;
		}

		.categories .treeList li > a.selected {
			background: #3371a0;
			color: #fff;
			text-decoration: none;
		}

		.categories .treeList .expander {
			position: absolute;
			opacity: .4;
			padding: 0 7px;
			cursor: row-resize;
		}

	.categories .catName {
		display: block;
		padding-right: 35px;
		overflow: hidden;
		text-overflow: ellipsis;
	}

	.categories .treeList li > a.selected span.catCount {
		background-color: #184667;
		border-radius: 9px;
	}

#divStats {
	width: 280px;
	text-transform: uppercase;
	margin-left: -15px;
	font-size: 9px;
}

	#divStats a {
		color: #8e8e8e;
	}

	#divStats td {
		width: 25%
	}

	#divStats img {
		height: 20px;
	}

	#divStats div {
		font-size: 12px;
		font-weight: 700;
		padding: 3px 0;
	}

	#divStats span {
		white-space: nowrap;
	}

#tblTickets th a, #tblTickets th a:visited {
	color: #999;
	font-weight: 400;
}

#thTicketDate {
	min-width: 50px;
}

.menu > li > a.active {
	border-bottom: 1px solid #1a638f;
}

.filterBox {
	background-color: #fafafa;
	position: relative;
	margin-top: 15px;
}

	.filterBox table {
		width: 100%
	}

		.filterBox table td:nth-child(2) {
			padding-left: 0;
		}

	.filterBox td {
		padding: 6px 17px;
	}

	.filterBox tr td:last-child:not([colspan]) {
		padding-left: 0;
	}

	.filterBox .notch {
		position: absolute;
		top: -9px;
		right: 14px;
		margin: 0;
		border-bottom: 10px solid #fafafa;
		border-left: 10px solid transparent;
		border-right: 10px solid transparent;
		border-top: 0;
		padding: 0;
		width: 0;
		height: 0;
		font-size: 0;
		line-height: 0;
	}

	.filterBox .border-notch {
		border-bottom-color: #dadbdd;
		top: -10px;
	}

	.filterBox tr:last-child td {
		padding-bottom: 15px;
	}

	.filterBox tr:first-child td {
		padding-top: 10px;
	}

	.filterBox input:not([type=checkbox]) {
		padding-left: 3px;
		font-size: 11px;
		width: 100%;
		height: 23px;
	}

	.filterBox select {
		width: 100%
	}

#toggleFilter {
	position: absolute;
	top: 10px;
	right: 8px;
	height: 23px;
	margin: 0;
	margin-top: -3px;
	font-weight: 400;
	background: 0 0;
	border: none;
}

	#toggleFilter:hover {
		text-shadow: 1px 0 10px #fff;
	}

#ticketBody #subject {
	word-break: break-word;
}

	#ticketBody #subject a {
		display: none;
		font-size: 12px;
		margin-left: 3px;
	}

	#ticketBody #subject:hover:not(.contentEditable) a {
		display: inline;
	}

#ticketBody #body {
	font-size: 14px;
	word-wrap: break-word;
	overflow-x: auto;
	overflow-y: hidden;
	clear: both;
}

	#ticketBody #body ul {
		list-style-type: disc;
		margin-left: 40px;
	}

	#ticketBody #body ol, #ticketBody #body ul {
		margin-top: 10px;
		margin-bottom: 10px;
	}

	#ticketBody #body table {
		border-collapse: collapse;
	}

		#ticketBody #body table td {
			border: 1px solid #edeced;
			padding: 5px;
		}

	#ticketBody #body p {
		color: inherit;
		font-size: inherit;
		margin-bottom: 10px;
	}

	#ticketBody #body img {
		max-width: 100%;
		height: auto !important;
	}

#leftsidebar > .tagslist > div:first-child, #sorting > div:first-child {
	text-transform: uppercase;
	margin-bottom: 7px;
}

#sorting span.outerroundedborder {
	background-color: #fff;
}

.bodyText {
	font-size: 14px;
	word-wrap: break-word;
	overflow-x: auto;
	overflow-y: hidden;
	clear: both;
}

	.bodyText ul {
		list-style-type: disc;
		margin-left: 40px;
	}

	.bodyText ol, .bodyText ul {
		margin-top: 10px;
		margin-bottom: 10px;
	}

	.bodyText table {
		border-collapse: collapse;
	}

		.bodyText table td {
			border: 1px solid #edeced;
			padding: 5px;
		}

	.bodyText p {
		color: inherit;
		font-size: inherit;
		margin-bottom: 10px;
	}

	.bodyText img {
		max-width: 100%;
		height: auto !important;
	}

div#toolbar {
	height: 26px;
	margin-bottom: 20px;
}

	div#toolbar ul#status {
		float: left;
	}

	div#toolbar ul li {
		float: left;
	}

	div#toolbar ul div {
		position: relative;
	}

		div#toolbar ul div ul {
			position: absolute;
			top: 25px;
			left: 0;
			z-index: 10;
		}

			div#toolbar ul div ul li {
				width: 100%;
				border: none;
				text-align: left;
				display: block;
				margin: 2px 0;
			}

	div#toolbar ul#statusesDdl input {
		min-width: 100%;
		background-color: #eaeced;
		border: 1px solid #eaeced;
		color: #717171;
		text-shadow: none;
		box-shadow: 0 1px 12px -6px rgba(0, 0, 0, .15);
	}

		div#toolbar ul#statusesDdl input:active {
			background-color: #eaeced;
		}

th div#toolbar ul#statusesDdl input {
	border-color: #dadbdd;
}

div.tools, span.tools {
	float: right;
	position: relative;
	z-index: 10;
}

	div.tools .toolsPopup, span.tools .toolsPopup {
		position: absolute;
		display: none;
		z-index: 5;
		right: 0;
	}

		div.tools .toolsPopup li, span.tools .toolsPopup li {
			float: none !important;
			padding: 3px 0;
			white-space: nowrap;
		}

			div.tools .toolsPopup li:first-child, span.tools .toolsPopup li:first-child {
				padding-top: 0;
			}

			div.tools .toolsPopup li:last-child, span.tools .toolsPopup li:last-child {
				padding-bottom: 0;
			}

#toolsbtn:hover + .toolsPopup {
	display: block;
}


div.tools #toolsbtn:focus + #toolsPopup, span.tools #toolsbtn:focus + #toolsPopup {
	display: block;
}

ul.tools {
	position: absolute;
	right: 9px;
}

	ul.tools li:first-child {
		overflow: hidden;
	}

		ul.tools li:first-child button {
			border-top-left-radius: 3px;
			border-bottom-left-radius: 3px;
		}

	ul.tools li:last-child button {
		border-top-right-radius: 3px;
		border-bottom-right-radius: 3px;
	}

	ul.tools li {
		margin: 0;
		float: left;
	}

	ul.tools button {
		height: 23px;
		width: 23px;
		background-color: #eaeced;
		border: 1px solid #eaeced;
		color: #717171;
		text-shadow: none;
		box-shadow: 0 1px 12px -6px rgba(0, 0, 0, .15);
		line-height: 21px;
		margin: 0;
		padding: 0;
		filter: none;
		border-radius: 0;
		border: none;
	}

		ul.tools button:active {
			background-color: #eaeced;
		}

th ul.tools button {
	border-color: #dadbdd;
}

ul.tools button:hover {
	background: #fff;
}

a.modalCloseImg::before {
	content: "\f00d";
	cursor: pointer;
	position: absolute;
	right: 8px;
	top: 7px;
	color: #999;
	font-family: FontAwesome;
}

.my-custom-theme {
	border-radius: 5px;
	border: 1px solid #dadbdd;
	box-shadow: 0 0 6px -2px rgba(0, 0, 0, .3);
	background-color: #fafafa;
}

	.my-custom-theme .tooltipster-content {
		padding: 15px 10px;
		color: #666;
		font-size: 11px;
	}

.commentDiv ul.tools {
	visibility: hidden;
}

.commentDiv:hover ul.tools {
	visibility: visible;
}

.ticketComment {
	position: relative;
	transition: all 3s ease;
}

.commentNotch:after {
	content: "";
	position: absolute;
	top: 9px;
	left: -6px;
	border-width: 7px 7px 7px 0;
	border-style: solid;
	border-color: transparent #fafafa;
}

.commentNotch:before {
	content: "";
	position: absolute;
	top: 9px;
	left: -7px;
	border-width: 7px 7px 7px 0;
	border-style: solid;
	border-color: transparent #dadbdd;
}

.commentNotch.systemcomment:after {
	border-color: transparent #edeced;
}

.tagsinput {
	border: 1px solid #dadbdd;
	border-radius: 3px;
	background: #fff;
}

	.tagsinput input:focus {
		box-shadow: none;
	}

.ac_results {
	background-color: #eaeced !important;
}

table.issueDetails .editButton {
	position: absolute;
	right: 0;
	top: -2px;
	width: 22px;
	cursor: pointer;
}

	table.issueDetails .editButton:hover {
		opacity: .5;
	}

table.issueDetails td {
	vertical-align: middle;
	height: 26px;
}

	table.issueDetails td:last-child {
		padding-left: 0;
	}

		table.issueDetails td:last-child > div {
			position: relative;
			width: 100%
		}

			table.issueDetails td:last-child > div .info {
				padding-right: 40px;
			}

	table.issueDetails td:first-child {
		padding-right: 0;
	}

table.issueDetails .tagsinput {
	background-color: transparent;
	border: none;
}

	table.issueDetails .tagsinput input {
		padding-left: 0;
	}

table.issueDetails .editor {
	color: #a2a2a2;
	white-space: nowrap;
}

	table.issueDetails .editor input:not([type=checkbox]), table.issueDetails .editor select {
		width: 140px;
	}

table.issueDetails #TicketCustomFields .info {
	word-break: break-word;
}

table.issueDetails .grey {
	color: #a2a2a2;
}

#stickyHeader {
	position: fixed;
	top: 0;
	left: 0;
	width: 100%;
	z-index: 1;
	display: none;
	padding: 12px 50px;
	box-sizing: border-box;
	border-radius: 0;
	justify-content: space-between;
	align-items: center;
	-webkit-backdrop-filter: blur(7px);
	backdrop-filter: blur(7px);
	background-color: rgba(255, 255, 255, .4);
}

.bounce {
	animation-name: bounce;
	animation-timing-function: cubic-bezier(0.28, 0.84, 0.42, 1);
	animation-duration: 10s;
	animation-iteration-count: infinite;
}

@keyframes bounce {
	0% {
		transform: scale(1, 1) translateY(0);
	}

	2% {
		transform: scale(1.1, .9) translateY(0);
	}

	6% {
		transform: scale(.9, 1.1) translateY(-7px);
	}

	10% {
		transform: scale(1.05, .95) translateY(0);
	}

	11.4% {
		transform: scale(1, 1) translateY(-2px);
	}

	12.8% {
		transform: scale(1, 1) translateY(0);
	}

	20% {
		transform: scale(1, 1) translateY(0);
	}
}

.unlink {
	float: right;
	margin-top: 4px;
}

.trDay td {
	color: #666;
	font-size: 14px;
	padding: 15px;
}

.commentDiv {
	display: flex;
	margin-bottom: 10px;
	flex-wrap: wrap;
}

	.commentDiv div.tdAvatar {
		padding: 0;
		position: relative;
		margin-right: 13px;
	}

	.commentDiv .ticketComment {
		padding: 7px 10px;
		font-size: 14px;
		flex: 1;
		min-width: 0;
	}

		.commentDiv .ticketComment div.commentBody {
			padding: 5px 0 2px;
			font-size: 14px;
			word-wrap: break-word;
			overflow-x: auto;
			overflow-y: hidden;
			clear: both;
		}

			.commentDiv .ticketComment div.commentBody ul {
				list-style-type: disc;
				margin-left: 40px;
			}

			.commentDiv .ticketComment div.commentBody ol, .commentDiv .ticketComment div.commentBody ul {
				margin-top: 10px;
				margin-bottom: 10px;
			}

			.commentDiv .ticketComment div.commentBody table {
				border-collapse: collapse;
			}

				.commentDiv .ticketComment div.commentBody table td {
					border: 1px solid #edeced;
					padding: 5px;
				}

			.commentDiv .ticketComment div.commentBody p {
				color: inherit;
				font-size: inherit;
				margin-bottom: 10px;
			}

			.commentDiv .ticketComment div.commentBody img {
				max-width: 100%;
				height: auto !important;
			}

		.commentDiv .ticketComment.systemcomment {
			color: #666;
			font-size: 11px;
			background-color: #edeced;
		}

			.commentDiv .ticketComment.systemcomment .commentBody {
				color: #666;
				font-size: 11px;
			}

		.commentDiv .ticketComment .commentInfo {
			word-wrap: break-word;
		}

div.commentDate {
	text-align: right;
	flex-basis: 100%;
	margin: 2px 4px 0;
}

	div.commentDate a {
		color: #a2a2a2;
	}

#txtNewComment {
	margin-top: 17px;
	padding-left: 33px;
	height: 42px;
	font-size: 18px;
	width: 100%;
	background: #fff url('../images/reply.png') 10px no-repeat;
	background-size: 17px;
	border-radius: 4px;
	border: none;
	box-shadow: 0 0 2px 0 #dadbdd;
}

#divNewComment {
	padding: 0 0 20px;
	margin-bottom: 25px;
}

div#divSubscribersList div {
	float: left;
	padding: 4px 5px 5px;
	position: relative;
	margin-right: 5px;
	margin-bottom: 5px;
	border-radius: 3px;
}

	div#divSubscribersList div.tech input[type=checkbox]:checked:before {
		background-color: #54ae3f;
		border-color: #54ae3f;
	}

.realtimeBar {
	z-index: 1000;
}

.typingIndicator {
	display: none;
}

@keyframes dots-1 {
	from {
		opacity: 0;
	}

	25% {
		opacity: 1;
	}
}

@keyframes dots-2 {
	from {
		opacity: 0;
	}

	50% {
		opacity: 1;
	}
}

@keyframes dots-3 {
	from {
		opacity: 0;
	}

	75% {
		opacity: 1;
	}
}

@-webkit-keyframes dots-1 {
	from {
		opacity: 0;
	}

	25% {
		opacity: 1;
	}
}

@-webkit-keyframes dots-2 {
	from {
		opacity: 0;
	}

	50% {
		opacity: 1;
	}
}

@-webkit-keyframes dots-3 {
	from {
		opacity: 0;
	}

	75% {
		opacity: 1;
	}
}

.typingIndicator .dots span {
	animation: dots-1 1s infinite steps(1);
	-webkit-animation: dots-1 1s infinite steps(1);
}

	.typingIndicator .dots span:first-child + span {
		animation-name: dots-2;
		-webkit-animation-name: dots-2;
	}

		.typingIndicator .dots span:first-child + span + span {
			animation-name: dots-3;
			-webkit-animation-name: dots-3;
		}

@keyframes fadeIn {
	from {
		opacity: 0;
	}

	to {
		opacity: 1;
	}
}

.fadeIn {
	animation: fadeIn .5s;
}

.fileupload {
	max-width: 300px;
}

	.fileupload .file {
		display: flex;
		justify-content: flex-start;
		align-items: center;
		margin: 2px 0;
	}

		.fileupload .file .previewFile {
			word-wrap: break-word;
			max-width: 95%
		}

		.fileupload .file .removeLink {
			margin-right: 5px;
		}

	.fileupload > div > span {
		margin-top: 10px;
		display: block;
	}

.fancyfile {
	width: .1px;
	height: .1px;
	opacity: 0;
	overflow: hidden;
	position: absolute;
	z-index: -1;
}

	.fancyfile + label {
		cursor: pointer;
		color: #2980b9;
	}

		.fancyfile + label:hover {
			color: #6ab0de;
		}

.userPopup {
	display: none;
	width: 340px;
	position: absolute;
	z-index: 1000;
	white-space: normal;
	min-height: 16px;
}

	.userPopup table {
		overflow-wrap: break-word;
	}

	.userPopup i.fa {
		width: 12px;
		text-align: center;
	}

	.userPopup ul {
		padding: 0;
		list-style: none;
		overflow: hidden;
		margin: 0 0 10px;
	}

		.userPopup ul.userInfo {
			display: flex;
			flex-wrap: wrap;
		}

			.userPopup ul.userInfo li {
				min-width: 160px;
				margin: 5px 0;
			}

				.userPopup ul.userInfo li.fullWidth {
					width: 100%
				}

		.userPopup ul.ticketGrid {
			width: 100%;
			margin: 0;
		}

			.userPopup ul.ticketGrid li {
				padding: 3px 0;
			}

	.userPopup .notch {
		position: absolute;
		top: -11px;
		left: 10px;
		margin: 0;
		border-bottom: 12px solid #fafafa;
		border-left: 12px solid transparent;
		border-right: 12px solid transparent;
		border-top: 0;
		padding: 0;
		width: 0;
		height: 0;
		font-size: 0;
		line-height: 0;
	}

	.userPopup .border-notch {
		border-bottom-color: #dadbdd;
		top: -12px;
	}

	.userPopup td, .userPopup th {
		padding: 3px 2px 3px 0 !important;
		border: none;
		vertical-align: initial;
	}

	.userPopup th {
		background: 0 0;
		text-transform: none;
	}

tr.trMore td {
	cursor: pointer;
}

	tr.trMore td a {
		text-decoration: none;
	}

.badge {
	display: inline-block;
	color: #ffffffcc;
	font-size: 9px;
	text-transform: lowercase;
	padding: 3px 5px 4px;
	border-radius: 3px;
	line-height: 9px;
	margin: 0 0 2px 0;
	white-space: nowrap;
}

.statusName .badge {
	text-transform: inherit;
}

.badge.new-badge {
	background-color: #dd5959;
}

.badge.closed-badge {
	background-color: #888;
}

.badge.cust-badge {
	background-color: #e9a36b;
}

	.badge.cust-badge a {
		color: #cf6d1f;
	}

.badge:hover a {
	color: #fff;
}

.badge.tech-badge {
	background-color: #70c45c;
}

.badge.fortech-badge {
	background-color: #5c9ec4;
}

.badge.greybadge {
	background-color: #bbb;
}

.badge.live-badge {
	background-color: #d1d1d1;
}

	.badge.live-badge i {
		color: #dd5959;
		animation: pulse 2s infinite;
		border-radius: 50%
	}

@keyframes pulse {
	0% {
		box-shadow: 0 0 0 0 rgba(221, 89, 89, .4);
	}

	70% {
		box-shadow: 0 0 0 10px rgba(221, 89, 89, 0);
	}

	100% {
		box-shadow: 0 0 0 0 rgba(221, 89, 89, 0);
	}
}

#bulk-actions-popup {
	position: absolute;
	display: none;
}

	#bulk-actions-popup li {
		display: inline;
		margin-right: 15px;
	}

.arrow_box {
	background-color: #fafafa;
	position: relative;
	border: 1px solid #dadbdd;
}

	.arrow_box:after, .arrow_box:before {
		left: 100%;
		border: solid transparent;
		content: " ";
		height: 0;
		width: 0;
		position: absolute;
		pointer-events: none;
	}

	.arrow_box:after {
		border-left-color: #fafafa;
		border-width: 10px;
		top: 50%;
		margin-top: -10px;
	}

	.arrow_box:before {
		border-left-color: #dadbdd;
		border-width: 11px;
		top: 50%;
		margin-top: -11px;
	}

#divSelectColumns {
	line-height: 20px;
}

.field-validation-error, .validation-summary-errors {
	color: #a866b9;
	font-weight: 700;
}

.error {
	display: inline-block;
	color: #fff !important;
	background-color: #a866b9;
	margin-top: 3px;
	padding: 3px;
	border-radius: 3px;
}

	.error a {
		color: #fff;
		text-decoration: underline;
	}

label.error {
	font-size: 11px;
}

.error-border {
	border-color: #a866b9 !important;
}

.success {
	display: inline-block;
	color: #fff !important;
	background-color: #a866b9;
	margin-top: 3px;
	padding: 3px;
	border-radius: 3px;
	background-color: #70c45c;
}

	.success a {
		color: #fff;
		text-decoration: underline;
	}

input.error, textarea.error {
	color: #000 !important;
	border: 1px solid #a866b9;
}

.report-settings {
	overflow: hidden;
	padding-top: 0;
}

	.report-settings .section {
		float: left;
		overflow: hidden;
		margin-right: 30px;
		min-height: 111px;
	}

		.report-settings .section .subheader {
			margin-top: 30px;
			font-size: 12px;
			font-weight: 700;
		}

			.report-settings .section .subheader hr {
				margin: 0;
			}

		.report-settings .section > div:last-child {
			margin-right: 0;
		}

	.report-settings div.report-input {
		float: left;
		margin-top: 10px;
		margin-right: 30px;
		color: #666;
		font-size: 11px;
		width: 200px;
		line-height: 1.6em;
		min-height: 45px;
	}

		.report-settings div.report-input input[type=checkbox] {
			margin-top: 4px;
		}

		.report-settings div.report-input input[type=date], .report-settings div.report-input input[type=text], .report-settings div.report-input select {
			width: 100%
		}

		.report-settings div.report-input input {
			display: block;
		}

			.report-settings div.report-input input.cfDateRange {
				width: 95px;
				display: inline-block;
			}

#gptPopup {
	width: 700px;
	display: none;
}

.richeditor #gptbtn, .richeditor #selKb, .richeditor #selTemplates {
	float: right;
}

.richeditor .editbar .dropdown-menu {
	max-width: 50%
}

.richeditor #gptbtn .dropdown-toggle, .richeditor #selKb .dropdown-toggle, .richeditor #selTemplates .dropdown-toggle {
	padding: 0 10px;
	width: auto;
	margin: 0 2px 0 0;
}

.richeditor .dropdown .dropdown-toggle:focus, .richeditor .dropdown .dropdown-toggle:hover, .richeditor .dropdown.open .dropdown-toggle {
	background: #fff;
}

.richeditor .dropdown > ul {
	position: absolute;
	display: none;
	padding: 4px;
	line-height: normal;
}

.richeditor .dropdown.open > ul {
	display: block;
}

.richeditor .dropdown > ul li {
	line-height: 18px;
	margin: 0 -10px;
	padding: 0 10px;
	white-space: nowrap;
}

.richeditor .dropdown li > a.edit {
	display: none;
	position: relative;
}

.richeditor .dropdown li {
	overflow: hidden;
}

	.richeditor .dropdown li:hover {
		background-color: #fff;
	}

		.richeditor .dropdown li:hover > a.edit {
			display: inline-block;
		}

.richeditor .dropdown .kbcategory .title {
	cursor: pointer;
	font-weight: 700;
}

.richeditor .dropdown .kbcategory ul {
	padding-left: 10px;
}

.richeditor .dropdown .cannedResponseList li.selected, .richeditor .dropdown .kbArticleList li.selected {
	font-weight: 700;
}

.dropdownSelect .dropdown-toggle {
	background-color: #fff !important;
	border-color: #dadbdd !important;
	color: #a2a2a2;
}

.dropdownSelect .dropdown-menu-wrapper {
	background-color: #fafafa !important;
	border-color: #dadbdd !important;
}

.dropdownSelect .dropdown-header {
	border-color: #dadbdd !important;
}

table.mediumform {
	width: 700px;
}

	table.mediumform input[type=email], table.mediumform input[type=text], table.mediumform textarea {
		width: 98%
	}

.fa.delete {
	font-size: 20px;
	color: #e63939;
}

	.fa.delete:hover {
		color: #a00;
	}

input[type=checkbox] {
	appearance: none;
	-webkit-appearance: none;
	-moz-appearance: none;
	position: relative;
	cursor: pointer;
	width: 12px;
	height: 12px;
	top: 1px;
}

	input[type=checkbox]:before {
		position: absolute;
		background: #5c9ec4;
		border: 1px solid #5c9ec4;
		border-radius: 3px;
		width: 100%;
		height: 100%;
		transition: .3s;
		transform: scale(0);
		content: url("data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' width='12px' height='12px' fill='none' stroke-width='4px' stroke='white' stroke-linecap='round' viewBox='0 3 21 21'%3E%3Cpolyline points='5 10.75 8.5 14.25 16 6'%3E%3C/polyline%3E%3C/svg%3E");
	}

	input[type=checkbox]:after {
		position: absolute;
		background: #fff;
		border: 1px solid #dadbdd;
		border-radius: 3px;
		width: 100%;
		height: 100%;
		transition: .3s;
		content: ""
	}

	input[type=checkbox]:checked:before {
		transform: scale(1);
	}

	input[type=checkbox]:checked:after {
		transform: scale(0);
	}

	input[type=checkbox]:disabled:before {
		background: #eaeced;
	}

	input[type=checkbox]:disabled:checked:after {
		background: #eaeced;
	}

.onoffcontainer input[type=checkbox]:not(.skiponoff) {
	opacity: 1;
	top: -1px;
	position: relative;
	appearance: none;
	-webkit-appearance: none;
	-moz-appearance: none;
	cursor: pointer;
	width: 34px;
	height: 19px;
	background-color: #eaeced;
	border: 2px solid #dadbdd;
	border-radius: 19px;
	vertical-align: middle;
	margin-right: 8px;
	transition: all .2s ease-in 0s;
}

	.onoffcontainer input[type=checkbox]:not(.skiponoff):before {
		content: none;
	}

	.onoffcontainer input[type=checkbox]:not(.skiponoff):checked {
		border: 2px solid #3f8cc9;
		background: #3f8cc9;
	}

	.onoffcontainer input[type=checkbox]:not(.skiponoff):after {
		content: "";
		position: absolute;
		top: -2px;
		left: -2px;
		width: 15px;
		height: 15px;
		border-radius: 50%;
		background: #fafafa;
		border: 2px solid #dadbdd;
		transition: all .2s ease-in 0s;
		transform: none;
	}

	.onoffcontainer input[type=checkbox]:not(.skiponoff):checked:after {
		left: 13px;
		border: 2px solid #3f8cc9;
		background: #fafafa;
	}

	.onoffcontainer input[type=checkbox]:not(.skiponoff):focus {
		box-shadow: 0 0 6px 0 rgba(0, 0, 0, .2) !important;
	}

	.onoffcontainer input[type=checkbox]:not(.skiponoff)[disabled], .onoffcontainer input[type=checkbox]:not(.skiponoff)[readonly] {
		background-color: #fafafa !important;
		border-color: #eaeced !important;
	}

		.onoffcontainer input[type=checkbox]:not(.skiponoff)[disabled]:after, .onoffcontainer input[type=checkbox]:not(.skiponoff)[readonly]:after {
			border-color: #eaeced !important;
		}

.changeloglist .badge {
	margin: 0;
	margin-right: 5px;
	width: 25px;
	text-align: center;
	float: left;
	margin-top: 3px;
}

.changeloglist .clDescription {
	overflow: hidden;
	margin-bottom: 5px;
}

.dropzone {
	position: absolute;
	top: 0;
	left: 0;
	width: 100%;
	height: 100%;
	z-index: 10000;
	box-sizing: border-box;
	border-radius: 5px;
	background-color: rgba(255, 255, 255, .85);
}

	.dropzone > div {
		text-align: center;
	}

.dashboard #dashboardContainer {
	display: flex;
	flex-wrap: wrap;
	margin-bottom: 30px;
}

	.dashboard #dashboardContainer > div h4 {
		text-transform: uppercase;
		color: #666;
		font-size: 11px;
		font-weight: 400;
	}

	.dashboard #dashboardContainer .dashboardBox {
		width: 230px;
		box-sizing: border-box;
		margin: 0 10px 10px 0;
	}

		.dashboard #dashboardContainer .dashboardBox .diffGreen {
			color: #70c45c;
		}

		.dashboard #dashboardContainer .dashboardBox .diffRed {
			color: #dd5959;
		}

		.dashboard #dashboardContainer .dashboardBox .dashboardCount {
			font-weight: 700;
			font-size: 24px;
			margin: 10px 0;
		}

			.dashboard #dashboardContainer .dashboardBox .dashboardCount .dashboardDiff {
				font-size: 12px;
			}

	.dashboard #dashboardContainer .techsOnline {
		width: 470px;
	}

		.dashboard #dashboardContainer .techsOnline .techsContainer {
			display: flex;
			flex-wrap: wrap;
			margin: 10px 0;
		}

			.dashboard #dashboardContainer .techsOnline .techsContainer > div {
				background-color: #eaeced;
				border-radius: 3px;
				border: 1px solid #eaeced;
				display: inline-block;
				padding: 3px 5px;
				text-decoration: none;
				color: gray;
				margin-right: 7px;
				margin-bottom: 7px;
				margin-right: 10px;
				margin-bottom: 10px;
			}

				.dashboard #dashboardContainer .techsOnline .techsContainer > div a {
					text-decoration: none;
				}

.midbg .dashboard #dashboardContainer .techsOnline .techsContainer > div {
	background: #dadbdd;
	border-color: #dadbdd;
}

.dashboard #dashboardContainer .techsOnline .techsContainer > div.selected {
	background-color: #3f8cc9;
	border-color: #3f8cc9;
	color: #ffffffa6;
}

	.dashboard #dashboardContainer .techsOnline .techsContainer > div.selected a {
		color: #fff;
	}

.dashboard #dashboardContainer .techsOnline .techsContainer > div .avatar {
	width: 20px;
	height: 20px;
}

.dashboard .activityFeed {
	height: auto;
	grid-area: activityEvents;
}

	.dashboard .activityFeed .activityEvent {
		padding: 7px 0;
	}

		.dashboard .activityFeed .activityEvent:nth-child(odd) {
			background: #f1f1f1;
		}

		.dashboard .activityFeed .activityEvent .avatar {
			height: 20px;
			width: 20px;
		}

		.dashboard .activityFeed .activityEvent .eventDate {
			float: right;
		}

#similarFromKB {
	margin-top: 10px;
}

	#similarFromKB ul {
		padding: 10px;
	}

.userCommentHistory {
	float: left;
	width: 470px;
	table-layout: fixed;
}

	.userCommentHistory .commentBody img {
		width: 100% !important;
	}

.grecaptcha-badge {
	z-index: 1000;
}

@media only screen and (max-width:670px) {
	#ddmenu {
		margin: 10px 3%;
		width: 94%
	}

	body {
		min-width: 0;
		overflow-x: hidden;
		background-color: #edeced;
	}

	.maincontent {
		margin: 20px 10px;
	}

	#divBigHeader .tabmenu2, #divBigHeader .topheader {
		padding: 0 10px;
	}

		#divBigHeader .topheader #logo {
			float: none;
			text-align: center;
			margin: 0;
		}

	.divSearch {
		display: none;
	}

	#divBigHeader .topheader #userinfo {
		float: none;
		text-align: center;
		margin: 14px 0;
	}

	#divBigHeader #newTicket {
		float: none;
		margin-left: 7px !important;
		color: #fff !important;
	}

	#divBigHeader .topheader {
		padding-top: 5px;
	}

		#divBigHeader .topheader #logo #spanTitle {
			font-size: 22px;
		}

	.tabmenu2 {
		height: auto;
		background-image: none;
	}

		.tabmenu2 li {
			float: none;
			padding: 0;
			margin: 5px 0;
			height: auto;
		}

	.footer {
		width: auto;
		height: auto;
		line-height: 45px;
	}

		.footer .help {
			margin: 0;
			margin-left: 10px;
		}

		.footer .poweredBy {
			margin: 0;
			margin-right: 10px;
		}

			.footer .poweredBy img {
				display: none;
			}

	#content {
		margin: 0 auto -45px;
	}

	.outerroundedbox {
		padding: 10px;
	}

	#maintable {
		float: none;
		width: 100%
	}

	table.horizseparated td {
		padding: 10px;
	}

		table.horizseparated td:last-child, table.horizseparated th:last-child {
			padding-right: 7px;
		}

		table.horizseparated td:first-child, table.horizseparated th:first-child {
			padding-left: 7px;
		}

	.leftContent, .rightsidebar {
		float: none;
		width: auto;
		margin: 0 0 10px 0;
	}

	div.articleslist {
		float: none;
		width: auto;
	}

	.kbSearch {
		width: 98%
	}

	div.kbHeader a {
		left: 22px;
		top: 21px;
	}

	.maincontent hr {
		display: none;
	}

	table.admintable select {
		width: 100%
	}

	table.menulist {
		width: initial;
	}

		table.menulist td {
			display: inline-block;
			width: 80%;
			padding-left: 40px;
		}

	.kbViewContainer {
		flex-flow: column-reverse;
	}

		.kbViewContainer > * {
			width: 100% !important;
			padding-right: 0;
		}

	#gptPopup {
		width: 90%;
		margin: 0 auto;
		display: none;
	}
}

.carouselOrigLink {
	color: #fff;
	margin-top: 5px;
	display: block;
	text-align: right;
	font-size: 14px;
}

	.carouselOrigLink:hover {
		text-decoration: underline;
		color: #fff;
	}

@media screen and (-ms-high-contrast:active) {
	body {
		background: #000;
	}

	a {
		color: #add8e6;
	}
}

/* side menu style */

#FlipMenuHorizontal #content {
	display: flex;
	flex-wrap: wrap;
}

	#FlipMenuHorizontal #content #divBigHeader {
		min-height: 100vh;
	}

#FlipMenuHorizontal #divBigHeader {
	width: 12%;
	height: auto;
	min-height: 100vh;
}

	#FlipMenuHorizontal #divBigHeader .topheader #logo > a {
		display: flex;
		flex-direction: column;
	}

	#FlipMenuHorizontal #divBigHeader .topheader #logo img {
		margin-bottom: 10px;
		margin-left: 0;
		object-fit: contain;
	}

	#FlipMenuHorizontal #divBigHeader .tabmenu li a {
		font-size: 12px;
	}

#FlipMenuHorizontal .topheader .grey.outerroundedbox {
	left: 30px;
}

#FlipMenuHorizontal .maincontent {
	width: 85%;
	margin: 50px 5px;
}



#FlipMenuHorizontal .tabmenu li:first-child {
	margin: 0px;
}

#FlipMenuHorizontal #divBigHeader .topheader {
	overflow: hidden;
	padding: 0 5px;
	padding-top: 10px;
	display: flex;
	flex-direction: column;
}

	#FlipMenuHorizontal #divBigHeader .topheader #logo {
		float: none;
		margin-bottom: 17px;
		display: flex;
		justify-content: center;
	}

		#FlipMenuHorizontal #divBigHeader .topheader #logo #spanTitle {
			font-size: 20px;
		}

	#FlipMenuHorizontal #divBigHeader .topheader #userinfo {
		margin-bottom: 5px;
	}

		#FlipMenuHorizontal #divBigHeader .topheader #userinfo > span {
			margin-right: 0px;
		}

#FlipMenuHorizontal #divBigHeader .divSearch input {
	width: 100%;
	margin: 5px 0 !important;
	padding-left: 5px;
	padding-right: 22px;
}

#FlipMenuHorizontal #divBigHeader .topheader #userinfo > span {
	margin-left: auto;
}

#FlipMenuHorizontal .tabmenu2 {
	position: absolute;
	top: 5px;
	left: 12.5%;
	right: 3%;
	width: auto;
}

#FlipMenuHorizontal #divBigHeader .divSearch a {
	bottom: 0px;
	left: -10px;
	top: unset;
	width: 100%;
	display: flex;
	justify-content: end;
}



.user-login-page #content.overlapheader #divBigHeader {
	min-height: auto;
}

.user-login-page #content.overlapheader .maincontent {
	margin: 25px 30px;
}

#FlipMenuHorizontal.user-login-page #content.overlapheader .maincontent {
	margin: auto;
}

.user-login-page .login_form {
	background: linear-gradient(90deg, rgba(55, 55, 89, 0.9) 100%, rgba(255, 255, 255, 0.2) 100%);
}

	.user-login-page .login_form h2 {
		color: #fff;
		background-color: transparent;
	}

.user-login-page #loginContainer #tableLoginContainer table td {
	color: #fff;
}

.user-login-page .login_form input[type=text], .user-login-page .login_form input[type=password] {
	background: rgba(255, 255, 255, 0.2);
	border-radius: 10px;
	box-shadow: 0 4px 30px rgba(0, 0, 0, 0.1);
	backdrop-filter: blur(5px);
	-webkit-backdrop-filter: blur(5px);
	border: 1px solid rgba(255, 255, 255, 0.3);
	padding: 8px 10px;
	color: #fff;
}

.user-login-page .submit_new_ticket {
	background-color: #fff;
	color: #ED1C24;
	height: 30px;
}

.user-login-page .login_user_input {
	padding: 0 20px;
}

.user-login-page .lost_pw, .user-login-page .new_register_btn {
	color: #fff;
	text-decoration: underline;
	transition: .2s all ease-in-out;
}

	.user-login-page .lost_pw:hover, .user-login-page .new_register_btn:hover {
		color: #3f8cc9;
		transition: .2s all ease-in-out;
	}

.custom_ticket_table tr.overdue td {
	box-shadow: unset !important;
}

.custom_ticket_table.horizseparated tr:nth-child(odd) > td {
	background: #fff !important;
}

.custom_ticket_table.horizseparated tr:hover > td {
	background: #e3dfdf !important;
}


#FlipMenuHorizontal .announcementbar {
	height: 30px;
	position: absolute;
	z-index: 999;
	left: 0;
	right: 0;
	top: 0;
}